Help for Players

One of the most popular in the world is the online casino PariMatch. Thanks to many years of work of land-based institutions and online portals, the administration of the club knows the right approach to users, which demonstrates the work of support service of PariMatch Casino. Immediate response, good work tech support specialists guarantee a comfortable stay at the site for players of all levels. Beginners can get information on all the features of the club, professional gamblers can solve any questions through live chat, e-mail, telephone hotline PariMatch.

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Go to the website of PariMatch casino

Problems that support service solves. Customer support service of PariMatch casino solves the problems related to:

  • with logging into the game profile or registration on the site;
  • with the verification of the user for the withdrawal of winnings;
  • withdrawal of funds, making a deposit;
  • with the launch of online slots or other gambling entertainment;
  • with the activation of a phone number, email, etc.

Additionally, casino support managers give advice to novice players on placing bets, making deposits, activating bonuses, etc. Before calling the casino hotline phone ParisMatch, consultants offer to study the rules of the site with a section of answers to frequently asked questions (“FAQ”). Support is available 24 hours a day, 7 days a week, without weekends and breaks.

Ways of contacting

To ask a question to a technical support specialist, you can use:

  • email;
  • Feedback form on the site;
  • Hotline casino PariMatch;
  • Live chat dialog window.

A quick way of communication is live chat. To activate it, you should click on the button “Support”, placed on the left and ask a question joined consultant. It is possible to attach images and documents of any format in the form of chat, which allows to solve questions of any complexity. In exceptional cases, the manager can recommend the user to contact the support team by email or call the phone number of PariMatch. The hotline of PariMatch is working daily. The feedback form is available on the official site of PariMatch. The e-mail address of technical support: [email protected]

Instructions to contact an expert via live chat:

  • Go to the site of PariMatch.
  • Click on the button “Support” on the left.
  • Ask a question to a specialist. If necessary, attach files.
  • Wait a few minutes.
  • Assess the work of a specialist (optional).

Feedback on the work of technical support, evaluations allow you to improve the service and the quality of the solution of problems by the support staff. More serious questions are resolved via email. Instructions for a correct request:

  • In the letter specify the user’s name, e-mail and identification number (ID).
  • If the problem is connected with balance, type the number of personal account.
  • Describe the problem in detail.
  • Attach pictures: scans of documents, photos of receipts, electronic receipts, statements, etc.
  • To send a letter specifying e-mail and telephone number for feedback.

Term of consideration of the problem is from 1 hour to 3 working days, depending on the workload of specialists and complexity of the question. Additional information may also be required, so the process of solving the issue can be delayed. Simplified questions can be solved by calling the hotline phone number of PariMatch casino:

  • Call the club’s phone number.
  • Listen to the greeting.
  • Select the necessary section.
  • Wait to be connected to the operator.
  • Follow the instructions provided by a consultant to the casino hotline PariMatch.
  • PariMatch casino support phone is available for calls via Skype or WhatsApp.

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Possible problems

Lack of feedback can be due to technical problems, internet failures. About technical works and site updates are warned with a mailing to e-mail. Sometimes the hotline phone may not be available, which means the line is busy or there are no operators available. Sometimes the consultants who help on the PariMatch hotline phone number, call back themselves. But this happens in rare cases. Otherwise, technical support and the toll-free helpdesk number work without interruption.